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Wei Guan
Service Setup doesn't show up in trailhead playground.
I created a trailhead playground, but the 'Service Setup' options doesn't show up. Do you know how to fix this? I need this feature to do couple of service cloud related modules.
Raj Vakati
Make Sure 'Service Cloud User' Checkbox is checked on your user:
Wei Guan
It is checked. Still doesn't show up.
Pratibha Sundaramoorthy 8
Probably the traihead playground is pretty old. Try creating a new playground and see if the service console shows up.