+ Start a Discussion
JsinghJsingh 

Error in Launching trailhead playground

hi

when ever i am trying to launch my trailhead playgroun (old or new one)  following error comes
[This site can’t be reached
curious-raccoon-og38f6-dev-ed--c.documentforce.com’s server IP address could not be found.
Try running Windows Network Diagnostics.
DNS_PROBE_FINISHED_NXDOMAIN]
 please help me out i was trying from yesterday.
Thanks
jyotsana


 
Team  CodEngine.inTeam CodEngine.in
Have you tried to connect to the playground in different networks?

Try with a personal network connection and let us know the outcome

--
Naveen K N
Khan AnasKhan Anas (Salesforce Developers) 
Hi Jyotsana,

Greetings to you!

1. The Trailhead support team has sent you a mail to reset a playground password. Reset the playground password via email reset link.
2. Go to Trailhead -> Hands-On Orgs.
3. Disconnect/Remove meetjyotsanasingh@curious-raccoon-og38f6.com from hands-on Org.
4. Click on 'Connect an org'.
5. Enter the playground credentials and log in. 

Still, if the problem persists I would suggest you please reach out to trailhead support team for better and quick assistance on the above issue.

Please refer below link to open a case:
https://trailhead.salesforce.com/help?support=home

I hope it helps you.

Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future. It will help to keep this community clean.

Thanks and Regards,
Khan Anas
JsinghJsingh
Thanks for your respond Naveen and Anas 
by launching again and again it automatically starded working,
Thanks
jyotsana

 
JsinghJsingh

 Thanks for your respond Naveen and Anas 
by launching again and again it automatically starded working,
Thanks
jyotsana