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Rithin John Salesforce Report Subscribed email not being triggered
Hi All,
I had subscribed to 4 reports in salesforce using the standard salesforce subscribe feature. All of a sudden the one of the reports mail stopped going to the recipients. I checked the subscribed time, date, users still no mail is going to the users. I checked the email logs and see that it is not even triggered by salesforce i can see other subcribed reports in email log but not this report's. I had even tried by creating a new report and subcribing to it all again still not receiving the mail.
Please let me know if anyone knows how to solve it.
Thank You,
Rithin John
I had subscribed to 4 reports in salesforce using the standard salesforce subscribe feature. All of a sudden the one of the reports mail stopped going to the recipients. I checked the subscribed time, date, users still no mail is going to the users. I checked the email logs and see that it is not even triggered by salesforce i can see other subcribed reports in email log but not this report's. I had even tried by creating a new report and subcribing to it all again still not receiving the mail.
Please let me know if anyone knows how to solve it.
Thank You,
Rithin John
Rithin JohnThe report was subscribied to 12 users when i changed it to only one user that user received the mail not sure what the exact problem. Is it because of some user which was added thats why the mail didnot even get triggered.