Apex Code Development You need to sign in to do that
Don't have an account?
mamatha devaraj "1. The system should identify the duplicate tickets for the same policy and for the same QRC. 2. The system should merge the duplicate tickets and make a Parent - child ticket relation". here ticket is a case object.
I wrote this code but it is not working, help me for this
Thanks in advance
trigger FindDuplicatecases on Case (after insert) {
system.debug('tset');
String policyVariable;
String typevalue;
Datetime createdDateValue;
List<Case> caseList = New List<Case>();
List<Case> cadup = New List<Case>();
Set<Case> caseSet = New Set<Case>();
for(Case c:trigger.new){
if(c.policy__c != null && c.Type == 'QRC'){
policyVariable = c.policy__c;
typevalue = c.Type;
createdDateValue = c.CreatedDate;
}
}
system.debug('policyVariable>>> '+policyVariable);
system.debug('typevalue>>> '+typevalue);
if(policyVariable != null && typevalue == 'QRC'){
system.debug('in>>>> ');
cadup =[select id, policy__c, Type, ParentId from case where policy__c =: policyVariable AND Type = 'QRC' ];
}
system.debug('cadup>>>> '+cadup);
if(cadup.size() > 0){
for(case cs : trigger.new){
for(case cse : cadup){
system.debug('oldcaseid'+cse);
Case ce = New Case();
ce.Id = cs.Id;
ce.ParentId = cse.Id;
caseSet.add(ce);
}
}
}
system.debug('caseSet>>>> '+caseSet);
for(Case csSet : caseSet){
caseList.add(csSet);
}
Update caseList;
}
Thanks in advance
trigger FindDuplicatecases on Case (after insert) {
system.debug('tset');
String policyVariable;
String typevalue;
Datetime createdDateValue;
List<Case> caseList = New List<Case>();
List<Case> cadup = New List<Case>();
Set<Case> caseSet = New Set<Case>();
for(Case c:trigger.new){
if(c.policy__c != null && c.Type == 'QRC'){
policyVariable = c.policy__c;
typevalue = c.Type;
createdDateValue = c.CreatedDate;
}
}
system.debug('policyVariable>>> '+policyVariable);
system.debug('typevalue>>> '+typevalue);
if(policyVariable != null && typevalue == 'QRC'){
system.debug('in>>>> ');
cadup =[select id, policy__c, Type, ParentId from case where policy__c =: policyVariable AND Type = 'QRC' ];
}
system.debug('cadup>>>> '+cadup);
if(cadup.size() > 0){
for(case cs : trigger.new){
for(case cse : cadup){
system.debug('oldcaseid'+cse);
Case ce = New Case();
ce.Id = cs.Id;
ce.ParentId = cse.Id;
caseSet.add(ce);
}
}
}
system.debug('caseSet>>>> '+caseSet);
for(Case csSet : caseSet){
caseList.add(csSet);
}
Update caseList;
}
trigger FindDuplicatecases on Case (after insert) {
Switch on Trigger.operationType{
when AFTER_INSERT{
caseTriggerHandler.findDuplicateCase(trigger.new);
}
}
}
// case trigger handler file
public class caseTriggerHandler {
public static void findDuplicateCase(List<Case> newReacords){
String policyVariable;
string typevalue;
Datetime createdDateValue;
List<Case> caseList = new List<Case>();
List<Case> cadup = new List<Case>();
set<Case> caseSet = new set<Case>();
set<Id> caseId = new set<Id>();
for( Case each : newReacords){
if(each.policy__c != null && each.Type == 'QRC'){
policyVariable = each.Policy__c;
typevalue = each.Type;
createdDateValue = each.CreatedDate;
caseId.add(each.Id);
}
}
system.debug('policyVariable>>> '+policyVariable);
system.debug('typevalue>>> '+typevalue);
if(policyVariable != null && typevalue == 'QRC'){
system.debug('in>>>> ');
cadup =[select id, policy__c, Type, ParentId from case
where policy__c =: policyVariable AND Type = 'QRC' AND ID != :caseId ];
}
system.debug('cadup>>>> '+cadup);
if(cadup.size() > 0){
for(Id csId : caseId){
for(case cse : cadup){
system.debug('oldcaseid'+cse);
Case ce = New Case();
ce.Id = csId;
ce.ParentId = cse.Id;
caseSet.add(ce);
}
}
}
system.debug('caseSet>>>> '+caseSet);
for(Case csSet : caseSet){
caseList.add(csSet);
}
system.debug('caseList : '+ caseList);
Update caseList;
}
}
I hope you find the above solution helpful.
If it does, please mark as Best Answer to help others too.
Thanks and Regards,
Suraj
All Answers
trigger FindDuplicatecases on Case (after insert) {
Switch on Trigger.operationType{
when AFTER_INSERT{
caseTriggerHandler.findDuplicateCase(trigger.new);
}
}
}
// case trigger handler file
public class caseTriggerHandler {
public static void findDuplicateCase(List<Case> newReacords){
String policyVariable;
string typevalue;
Datetime createdDateValue;
List<Case> caseList = new List<Case>();
List<Case> cadup = new List<Case>();
set<Case> caseSet = new set<Case>();
set<Id> caseId = new set<Id>();
for( Case each : newReacords){
if(each.policy__c != null && each.Type == 'QRC'){
policyVariable = each.Policy__c;
typevalue = each.Type;
createdDateValue = each.CreatedDate;
caseId.add(each.Id);
}
}
system.debug('policyVariable>>> '+policyVariable);
system.debug('typevalue>>> '+typevalue);
if(policyVariable != null && typevalue == 'QRC'){
system.debug('in>>>> ');
cadup =[select id, policy__c, Type, ParentId from case
where policy__c =: policyVariable AND Type = 'QRC' AND ID != :caseId ];
}
system.debug('cadup>>>> '+cadup);
if(cadup.size() > 0){
for(Id csId : caseId){
for(case cse : cadup){
system.debug('oldcaseid'+cse);
Case ce = New Case();
ce.Id = csId;
ce.ParentId = cse.Id;
caseSet.add(ce);
}
}
}
system.debug('caseSet>>>> '+caseSet);
for(Case csSet : caseSet){
caseList.add(csSet);
}
system.debug('caseList : '+ caseList);
Update caseList;
}
}
I hope you find the above solution helpful.
If it does, please mark as Best Answer to help others too.
Thanks and Regards,
Suraj
Thank you so much for your respons.
It is working fine for only one duplicate , If it is more Than one duplicate it's showning error Massage
''FindDuplicatecases: execution of AfterInsert caused by: System.ListException: Duplicate id in list: 5007F00001GMjY6QAL Class.caseTriggerHandler234.findDuplicateCase: line 46, column 1 Trigger.FindDuplicatecases: line 4, column 1''.