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Moritz HaendelMoritz Haendel 

Send email to lead that is created via REST API

Hi there,

I'm on a professional plan with sales cloud. We send Leads to salesforce via Zapier. Every Lead should get an email. 

According to this article https://help.salesforce.com/s/articleView?id=000334297&type=1 it's expected behaviour, but provides two solutions. However, both solutions seem to require a higher plan than the professional one.

What to do? Contacting support feels like a joke to me, I am fiddling around with them already for 2 weeks.
Abdul KhatriAbdul Khatri
Hi Moritz,

How about looking at the Record-Triggered Flow OR Flow + Process Builder?
Moritz HaendelMoritz Haendel
Hi Abdul, thanks for answering! I also tried this method, however, Merge fields seem to be the problem here. I cannot reference the Recipient then anymore...
Abdul KhatriAbdul Khatri
Hi Moritz,

Who is expected to be a receipient in this scenario? Is Email on the lead can be used as a recipient?