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Moritz Haendel Send email to lead that is created via REST API
Hi there,
I'm on a professional plan with sales cloud. We send Leads to salesforce via Zapier. Every Lead should get an email.
According to this article https://help.salesforce.com/s/articleView?id=000334297&type=1 it's expected behaviour, but provides two solutions. However, both solutions seem to require a higher plan than the professional one.
What to do? Contacting support feels like a joke to me, I am fiddling around with them already for 2 weeks.
I'm on a professional plan with sales cloud. We send Leads to salesforce via Zapier. Every Lead should get an email.
According to this article https://help.salesforce.com/s/articleView?id=000334297&type=1 it's expected behaviour, but provides two solutions. However, both solutions seem to require a higher plan than the professional one.
What to do? Contacting support feels like a joke to me, I am fiddling around with them already for 2 weeks.
How about looking at the Record-Triggered Flow OR Flow + Process Builder?
Who is expected to be a receipient in this scenario? Is Email on the lead can be used as a recipient?