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balram kamboj 10
Difference btw HTML and custom template
Hi there
What is diffrence btw a HTML email template and a Custom email template ? Is the only difference is of Letterhead ? Or there is some other difference btw these two ?
What can i do by Custom email template that is not possible to do with HTML template only ?
Thanks
B
HTML (using Letterhead) provide easy way to create email template, where you need to build a letterhead prior. You can edit background colour, logo, header colour, body colour, footer and etc. But, you have limited flexibility to modify email template using this option.
Custom (without using Letterhead) give you more flexibility to design your own email template, but you need to have technical knowledge with HTML.
For more information, please refer the below reference link.
https://www.simplysfdc.com/2014/05/salesforce-create-html-email-template.html
If this helps, please mark it as best answer.
Thanks,
Ankaiah