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Nikolai Filipov How to quote Support Person full name in a macro/merge field?
1) We are using the followoing merge field to quote full names of customers -- {!Contact.Name}.
I need to know how to quote Support Case person assigned full names via the same format. This will then be used in macros too.
For example, let's say we have TWO support persons -- John Smith and Joe Peters. The field I seek should write "John Smith" (w/o the quotes) if case owner is that support person.
2) Where can I see the full possible list of merge fields that are child fields of the Case object?
I.e. {Case.CaseNumber} and so on.
3) Where can I see a full list of fields avaibale for Customer(s) object?
You can reachout to accelerate team who can help your implementation request if you have premier support.
https://help.salesforce.com/s/articleView?id=000387492&type=1
Thanks.
I don't need any programming at all, nor any implementations!
Where can I see the full possible list of merge fields that are child fields of the Case object?
Do you not have docs online for this?
If not, please can you tell me where in the Setup screens I can see this list?
(If that is possible to do?)