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sfdc_newbie17 Adding shopping cart to cases
Hi all
We use cases for product sampling and currently have free text fields to add product codes, but I want to change this to link to the product object to allow for better reporting. I have already created a related object to the case object to store each product within the request, and it all works, but is time consuming when dealing with telephone calls and having to add each sample seperately.
I know @michaelforce created an extension to opportunity to create a shopping basket for adding products to an opportunity, and wondered if anyone has done anything for cases, or similar. I've never done apex/vf coding before, so looking for something I could possibly drop in, but happy to make changes to get it to work as this may not have been done for cases before.
Many thanks
We use cases for product sampling and currently have free text fields to add product codes, but I want to change this to link to the product object to allow for better reporting. I have already created a related object to the case object to store each product within the request, and it all works, but is time consuming when dealing with telephone calls and having to add each sample seperately.
I know @michaelforce created an extension to opportunity to create a shopping basket for adding products to an opportunity, and wondered if anyone has done anything for cases, or similar. I've never done apex/vf coding before, so looking for something I could possibly drop in, but happy to make changes to get it to work as this may not have been done for cases before.
Many thanks