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Kumudh NKKumudh NK 

Broadcasting Package installation failure

Hi Support,

While we are installing Job Broadcasting 1.60 package in one of our client instance and we are not able to install and we are getting an email from Salesforce.

Email from Salesforce
---------------------------------

Your request to install package "Job Broadcasting 1.60" was unsuccessful. None of the data or setup information in your salesforce.com organization was affected.

If your install continues to fail, contact Salesforce CRM Support through your normal channels and provide the following information.

Organization: First Choice (00DJ0000003SDU9)
User: System Administrator (005U0000000d4q0)
Package: Job Broadcasting (04tU00000009ucp)

Problem:

1. Unexpected Error
The package installation failed. Please provide the following information to the publisher:

Organization Name: First Choice
Organization ID: 00DJ0000003SDU9
Package: Job Broadcasting
Version: 1.60
Error Message: The post install script failed.

Please check it from your end and let us know the next steps.

Salesforce team can contact us @ +1 6152661229 or send an email to kranthi.k@targetrecruit.net for any other information.

Thanks & Regards,
Kranthi Kumar
kranthi.k@targetrecruit.net
+1 615-266-1229.
Andy BoettcherAndy Boettcher
There is some post-install scripting that the publisher (First Choice) has in their package that is now throwing an error in Winter '16.  You need to get in touch with the publisher.
Kumudh NKKumudh NK
Hi Andy,

Thanks for your response.

We got an update from Salesforce this issue is happening because of the below mentioned reason.

Insert failed. First exception on row 0 with id a2UU0000004vEkiMAE; first error: INVALID_FIELD_FOR_INSERT_UPDATE, cannot specify Id in an insert call: 

[Id]"`00DJ0000003SDU9`005U0000000d4q0`Enterprise Edition`DEMO``04tU00000009ucp 

Developer script exception from First Choice : PostInstallCustomSettings : Insert failed. First exception on row 0 with id {a2U_ID_STRIPPED}; first error: 

INVALID_FIELD_FOR_INSERT_UPDATE, cannot specify Id in an insert call: [Id] 

Is there any way to over come this issue.

Thanks,
Kranthi Kumar
Andy BoettcherAndy Boettcher
You unfortunately cannot - you need to get in touch with the package developer.