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Ksenia LawrenceKsenia Lawrence 

DE password reset

Hi All, 

I have an old email address that I want to use for me DE but cannot remember the password. When I get sent change your password link it is asking for the answer to my secret question. I have tried few combination that I can think of, nothing works. It says to contact your admin, well I'm the only admin in my org. How can I have this password reset? I would really like to use that account again. 

Thanks guys! :) 


Best Answer chosen by Ksenia Lawrence
I think the only way is to open a case with Salesforce Support

https://help.salesforce.com/apex/HTViewSolution?id=000005251&language=en_US (https://help.salesforce.com/apex/HTViewSolution?id=000005251&language=en_US)