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Salesforce Admin Customized Live Agent Chat.
Hi There,
Please I would like to make the in-built live agent chat in salesforce customized to my Organizations requirement.
We want the look & feel of the chat window to have the attributes of similar 3rd party apps like https://my.livechatinc.com/chats (Popup chat window after a certain time frame or based on mouse scroll. Also, keep track of the page the user is on on our website, the date, time & location.) but still be built into salesforce. What's the best approach to this? Thanks for any help.
Please I would like to make the in-built live agent chat in salesforce customized to my Organizations requirement.
We want the look & feel of the chat window to have the attributes of similar 3rd party apps like https://my.livechatinc.com/chats (Popup chat window after a certain time frame or based on mouse scroll. Also, keep track of the page the user is on on our website, the date, time & location.) but still be built into salesforce. What's the best approach to this? Thanks for any help.
https://developer.salesforce.com/forums/?id=906F000000098H9IAI