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No email when assigned Rule is triggered from API (external LEAD system)
NO email is send using Assignment Rules when Lead is created from external system. The LEads is assigned to the correct Queue. When I do manual LEad creation the Mail is send. Why is that
We add the Apex code: dmlOpts.EmailHeader.triggerUserEmail = true
The email is an HTML Template and the assignement Rules is working (TEST: when I create an email manully within SAlesforce (create new LEad) the email IS send).
yes, the Assignement Rule got a template (See attachment1) and the LEad is assignemed to the correct Queue
(see attachmenet 2). Attechment1 also shows the Criteria
We add the Apex code: dmlOpts.EmailHeader.triggerUserEmail = true
The email is an HTML Template and the assignement Rules is working (TEST: when I create an email manully within SAlesforce (create new LEad) the email IS send).
yes, the Assignement Rule got a template (See attachment1) and the LEad is assignemed to the correct Queue
(see attachmenet 2). Attechment1 also shows the Criteria