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BMC Group Force.com Sites not Working, Showing Maintenance Page
Hello Everyone,
As need for our business process we have force.com wesite, custom URL - "bmcgroup.force.com/(VF Pages)". We use to send the desired force.com site links to our clients at the time of lead creation along with the proposals. Then the clients use to click on the links/buttons and the leads get converted into opportunity and our users (Business Development Executives) call up on those opportunities for closing it. Here is the overall business flow mentioned below.
Leads Generation >> Proposal Emails(Clients) >> Links for Force.com site Pages >> Client click on the LinkBusiness logic (ERROR LOCATION)>> Converts Lead into Opportunity.
But from last 7-8 days (Probably After Winter 16 RELEASE)these force.com sites are not working from outside organization. Whenever our cliens use to click on desired buttons/links they are getting an error message as "We are down for maintenance.Sorry for the inconvenience. We'll be back shortly." All sites were working perfectly fine but suddenly from 7-8 days its not working.
Any help would be highly appreciated.
Thanks in advance.
As need for our business process we have force.com wesite, custom URL - "bmcgroup.force.com/(VF Pages)". We use to send the desired force.com site links to our clients at the time of lead creation along with the proposals. Then the clients use to click on the links/buttons and the leads get converted into opportunity and our users (Business Development Executives) call up on those opportunities for closing it. Here is the overall business flow mentioned below.
Leads Generation >> Proposal Emails(Clients) >> Links for Force.com site Pages >> Client click on the LinkBusiness logic (ERROR LOCATION)>> Converts Lead into Opportunity.
But from last 7-8 days (Probably After Winter 16 RELEASE)these force.com sites are not working from outside organization. Whenever our cliens use to click on desired buttons/links they are getting an error message as "We are down for maintenance.Sorry for the inconvenience. We'll be back shortly." All sites were working perfectly fine but suddenly from 7-8 days its not working.
Any help would be highly appreciated.
Thanks in advance.
The problem is nothing is getting into the debug log. After clicking on the link it directly shows maintenance page and does not show any logs in debug.
Oddly enough we encounter this imemdiately after the deployment, then the occurences become less frequent over the course of couple of days, and then the issue becomes unreproducible.
Maybe some operation performs from the client-side or maybe some maintenance has been done on your site where you are visiting.
So wait for some days until and unless the maintenance of the site is done properly.
If you find your Solution then mark this as the best answer.
Thank you!
Regards,
Suraj Tripathi