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DE won't allow activation of Approval Process, or deletes/removals of anything
I can't complete the Trailhead Approval Process Challenge because the Activate link and button are clickable but don't do anything. I am experiencing the same when trying to delete anything in DE. I can add things but cannot remove, delete, or activate ANYTHING (includes object records). This started last week. Pls Help!!
Unable to delete or add Approval Process Step
Knowledge Article Number000335231
DescriptionAdministrators are unable to add or modify approval steps after the approval process is activated.
ResolutionThis is the expected behavior for the approval process.
This is the workaround available:
To remove or add an Approval Step in Classic:
Click Your Name | Setup | Create | Workflow & Approvals | Approval Processes.
Find the approval process
Deactivate this Approval Process
Use the "Clone" button (from the approval process detail page) to create a new similar inactive one.
Then use the "Delete" link for Step 2 before activating that process.
Once the approval is completed activate it again.
To remove or add an Approval Step in Lightning:
Click the Gear Icon | Setup | Quick Find box enter Approval process
Find the approval process
Deactivate this Approval Process
Use the "Clone" button (from the approval process detail page) to create a new similar inactive one.
Then use the "Delete" link for Step 2 before activating that process.
Once you are sure that the approval is completed activate it again.
Note:
This should not affect the current records that had been submitted for approval prior to deactivating the approval process.
The records that were submitted with the old approval process will not reflect the changes done to the new approval process, they would have to be submitted for approval again using the new approval process.