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Jeet PadhyaJeet Padhya 

Person With Client User profile unable to approve Staff's User's Request

Hi all,

I have created an approval process in Remedyforce. I have created two dummy users- One with a Client profile and one with a Staff profile. Now, i have configured a workflow that send's the Staff Users's Request for approval to the client. But, when i login from the client account to approve the request, i get an error - "Insufficient Priveliges"

Can anyone help me understand as to why this is happening? and how do i resolve it?

PS: I already tried giving the client the same permission sets as the staff : Including the ServiceDesk Staff permission set!