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Justin LonisJustin Lonis 

Trigger Formula for Articles

Hi, is there any way to have a trigger formula so any time an agent attached an article internally to a case on the articles related list that article would come up in the case feed as a comment? 

It does not look like you can.  You would have to be able to trigger on the CaseArticle object which does not allow triggers.  You can always vote for this idea [1] and maybe it'll get delivered (or maybe not).

Otherwise you could write some scheduled apex [2] (I'd suggest looking at Relax [3]).  Then schedule a job every X number of minutes to look for any CaseArticle objects created since the last time it ran and then write them out as a CaseComment object.  I would recommend storing the last time it ran in a Custom Setting [4] so that you can easily get the time back as well as make it easier to test / debug.

[1] https://success.salesforce.com/ideaView?id=08730000000izXWAAY
[2] http://blog.deadlypenguin.com/blog/2012/05/26/scheduled-actions-in-salesforce-with-apex/
[3] https://github.com/zachelrath/Relax
[4] http://help.salesforce.com/HTViewHelpDoc?id=cs_about.htm&language=en_US (http://help.salesforce.com/HTViewHelpDoc?id=cs_about.htm&language=en_US)