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NordbergNordberg 

Workflow to email a contact Record

Does anyone know of a way or a company that can enable the ability to email a contact record via workflow?  I haven't found anyone or anything to date, and salesforce.com Tech support said there is no way of doing it.  Is this true, I cant believe that someone hasn't come up with something yet.  Any workaround would be great.

Thanks,

JD
sfdcfoxsfdcfox
There isn't a way do that without development work. The process to do this would be as follows:

1) Setup an Outbound Message that is attached to a Workflow Rule, and download the WSDL file.

2) Create and deploy a custom integration, using the WSDL from step 1, that can receive the relevant information (a SOAP/web services message).

3) Set the endpoint in Salesforce for your custom integration on the Outbound Message.

It's as simple as 1, 2, 3, assuming that you have the resources and/or knowledge to carry out step 2. If you use the 9.0 API, you can use sendEmail() (see the docs) to do this, but beware that this will "cost" your organization Mass Emails (of which you only have 1000 per day), or you can send the emails through your own server.

~ sfdcfox ~