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CRMUser23CRMUser23 

e2c tasks

Is there a way to mass delete tasks created by E2C in EE and PE edition ?
nicksquashnicksquash
Hi

It's sort of possible to do this.

We have our e2c agent automatically delete the task after it's created so that they never appear within Salesforce.

It should also be possible to mass delete all the tasks already in Salesforce, but I can't remember the logic I used when doing this.

You should be able to do a mass delete of tasks that contain "[Email" or something similar.
That's the best I can offer at this stage.

nick
CRMUser23CRMUser23
Nick,
 
e2c agent automatically deleting task after a case is created is ideal for us. Can you share the detail? 

I looked into using mass delete tasks but I afraid to release permissions to agents to use this utility.
 
 
ChadMeyerChadMeyer
Hello, my company developed the e2c improvements Nick is using and we are selling it at a modest price to help fund additional development.  It deletes tasks and also addresses several other issues people have raised in these forums.

If you are interested in learning more, I can be reached @
chad <at> ic-2000.com

Thanks