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unikevin workflow trigger problem
we have a case with a workflow to trigger taskA, and another workflow rule saying that upon the creation of taskA, it will trigger an outbound massage.
the current result is this outbound massage is not triggered.
In other words, what we need to do is when closing a case there need to be a task(this part is ok) and at same time send this task to another system(say, call center) via outbound message. this does not work.
seems like if a task is created by workflow trigger, this very task can not trigger workflow(upon creation trigger rule) to send outbound message.
any idea of this situation?
Thanks & Regards