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dgrissendgrissen 

triggering a pop-up - automatic notification system

Hi,

We have a very distinct business need of being able to pop-up an alert within the case tab if there is a problem at the account level (without the need for clicking back to account, and then looking for a field)

Is there a way to have a 'trigger' at the case level (without a WIL if possible) that would automatically display some sort of alert if there is a message at the account that the case is associated to?

Any guidance on design would really help me.

Best regards,
Darrell
DevAngelDevAngel
Nope, we don't provide any events for this kind of interaction.