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k0ank0an 

Email to Case - Multiple email addresses?

Salesforce.com's literature says that you can have Email to Case run against multiple email addresses however their limited technical documentation does not say how to do this.  I have searched the forums and Google and can't find out how to do this.  My current workaround is to use multiple Email to Case clients on a server.  Can someone tell me how to make one client run against multiple addresses?
ctdev2003ctdev2003
I am having the same issue -- does anyone know how to do it?
k0ank0an
Ok, I spoke to SFDC and the solution is pretty obvious (although not documented).  For each server you just put in a new <server#> tag:

<configFile>

            <server1>

                        <url>https://exchange.usa.net/exchange/</url>

                        <!--port>non-default-server-port</port-->

                        <protocol>imap</protocol>

                        <userName>test1@sfd</userName>

                        <password>s123456</password>

                        <interval>10</interval>

                        <inbox>Inbox</inbox>

                        <readbox>readbox</readbox>

                        <errorbox>error</errorbox>

            </server1>

            <server2>

                        <url>https://exchange.usa.net/exchange/</url>

                        <!--port>non-default-server-port</port-->

                        <protocol>imap</protocol>

                        <userName>test2@sfd</userName>

                        <password>s123456</password>

                        <interval>10</interval>

                        <inbox>Inbox</inbox>

                        <readbox>readbox</readbox>

                        <errorbox>error</errorbox>

            </server2>

 

</configFile>
ctdev2003ctdev2003
Thanks -- I had thought that might be the answer & had tried it, but couldn't get it to work (I ended up running 2 agent instances) -- I'll try it again