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GonzerGonzer 

Count in Reports

Hello,

I've got a problem with reports for  Cases and Contacts: I want to know how many Contacts opened cases in 2006. The count is made on the number of cases (one contact could have opened two or more cases). How can I have this number?

 

Thank You

RickyGRickyG

Gonzer -

There is a nice solution described in Tom Tobin's blog posting here.  Just have to add a custom field to Contacts and you will get the total you want.

Hope this helps.

- Rick Greenwald

Developer Evangelist

 

ethanoneethanone

Is there an update to this post? Is there a better solution? I'm interested in running statistics on several fields and it seems inefficient to create several custom fields to count all of the items i need metrics on.