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Sadmin
Time based workflow and workflow approval email reply back.
Hi,
I created a time based workflow which will trigger when status=submitted and it will send an email after 2 hrs.
With in this 2 hours if status is changing from submitted to approved or rejected(submitted,approved,rejected are 3 picklist values.). The email should not trigger.
We are using two different methods to update the status field,
One using visual force and other using workflow approval email reply back.
Whenever status is changing to rejected or approved(other than submitted) Its not triggering email.(as usual)
But whenever we are changing the field using workflow approval email reply back,The email is still triggering
Any solution will be appreciated.Its very urgent.
I created a time based workflow which will trigger when status=submitted and it will send an email after 2 hrs.
With in this 2 hours if status is changing from submitted to approved or rejected(submitted,approved,rejected are 3 picklist values.). The email should not trigger.
We are using two different methods to update the status field,
One using visual force and other using workflow approval email reply back.
Whenever status is changing to rejected or approved(other than submitted) Its not triggering email.(as usual)
But whenever we are changing the field using workflow approval email reply back,The email is still triggering
Any solution will be appreciated.Its very urgent.