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ETF Insufficient Privileges problem with platform users
We recently added several platform users to our account since we are only using contacts, accounts, and custom objects. The original users on the account are enterprise users. We set up full access for the platform users to all objects, but when a platform user tries to delete a record that was created by an enterprise user, we are getting the "Insufficient Privileges" page. We are not using roles, and the profiles have access to all objects. Does anybody know how to get around this?
Is the sharing model for the objects set to public read/write, or is there an explicit sharing rule for the platform user in question? Goes without saying that platform users cannot access Opportunities, Leads etc, but I assume that's not the objects we're talking about here.
ETFThanks for your response! I was not aware of this level of security.
However, both contacts and accounts are set to "Public Read/Write", with no rules set for either. Both have the "Grant Access Using Hierarchies" box checked but that setting cannot be changed for these objects.
Is there anything else you can think of?
Thanks!