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Michael.WatkinsMichael.Watkins 

copyVersionCases: Trigger.copyVersionCases: line 18, column 59

we are getting this error in the errors collection of the sforce.SaveResult object from our dev account coming out of sales force self service portal when creating a case.  the error looks to be pointing to code residing on sf side, or at least, a very ungraceful error handling routine residing there.

 

the same code runs against a production account with no errors, so it is only happening on dev instance.  any insight would be appreciated.

"copyVersionCases: execution of BeforeInsert caused by: System.NullPointerException: Attempt to de-reference a null object Trigger.copyVersionCases: line 18, column 59"

thanks!

Michael.WatkinsMichael.Watkins
could someone from sales force  please respond to this? our dev account has been down almost a month.