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Erich.WeihrauchErich.Weihrauch 

Question about Email 2 Case Agent, and auto notification..

Good afternoon all.
Is the Email 2 Case tool set up such that when a new case is auto created, a notification is sent out to the appropriate person?
 
I have everything set up correctly, but I do not get a notification that a case has been created.
I also have Salesforce setup so that if anything gets autogenerated, etc Salesforce is supposed to send me an email but I receive nothing.  I know additionally that emails from Salesforce aren't being blocked.
 
Any suggestions?