You need to sign in to do that
Don't have an account?
BRupholdt
Using workflow, can I trigger an email to be sent when Lead ownership changes?
Because of the way we use Leads, Sales has asked that they be notified when someone else takes ownership of a record. I thought I could do this using workflow but I don't see a way to test for it. I need to know that the lead ownership has changed and who it used to be so I can notify the previous user. Any ideas?
Hope this helps.
- Rick Greenwald
Developer Evangelist