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AllisonAllison 

Custom Objects, Related Lists and Lookups ... oh my!

Please excuse my ignorance as I am just staring to invesitgate sforce and ways to customize our applications.  This is what I need to do and have just confused myself more by reading the documentation and discussions.  Here is what I need to do:

Create a custom auto-number field to relate customers to external applications.  Ok so far.

Create another custom field that stores the auto-number id (CCN) of the Ultimate Parent account and display on the Account view. This I will populate manually since sf can't do the hierarchal lookup.

This is where the confusion sets in - We need the Ultimate Parent CCN to be a hyperlink to the Ultimate  Parent Account page and display that Account.  Similar to the 'View Hierarchy' of the Parent-Child relationship or the direct link to the direct parent, I just need to skip directly to the top level.

What would be the best approach or step by step process to accomplish this?

Thanks for any suggestions.

abates