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greenie Setting up an auto response rule to send an email to an alternate email address in the lead record
I have set up a web-to-lead form in which I am collecting several email addresses at once. What I would like to do is set up an auto response rule to one of the other email addresses that is stored in a custom field. Is there a workaround to setting up an auto response to reply to the custom email field I specify -- i.e. setting up a workflow rule or something like this? I would like to avoid having to store the email I want the auto response to go in the main Email field associated with the lead record and I definitely want to stay away from having to send an email manually each time this form is filled out.
Any helpful suggestions or just a blatant "no, this cannot be accomplished?"
Thx!
I suspect an Apex class or trigger could do this. Definitely, email can be generated and you could populate it with the email field you are currently using.
http://www.salesforce.com/us/developer/docs/apexcode/index_Left.htm#StartTopic=Content%2Fapex_classes_email_outbound_single.htm
All Answers
Thank you.
Just wanted to see if anyone has found a solution to this. I already have the custom field filled with the email address that I want to send to. I just need to be able to send an email to that address when the case is saved (after creation).
Thanks,
I suspect an Apex class or trigger could do this. Definitely, email can be generated and you could populate it with the email field you are currently using.
http://www.salesforce.com/us/developer/docs/apexcode/index_Left.htm#StartTopic=Content%2Fapex_classes_email_outbound_single.htm
Do you know what happen to this link?
The link I posted still works.
Which link are you referring to and what do you see?
http://www.salesforce.com/us/developer/docs/apexcode/index_Left.htm#StartTopic=Content%2Fapex_classes_email_outbound_single.htm
404 Not Found
/docs/developer/apexco de/index_Left.htm was not found on this server.
Looks like the 404 is for a portion of the URL I posted. Cut and paste the following into your browser and see if the problem continues. Then try another browser? I am able to use this URL in both Chrome and Firefox.
http://www.salesforce.com/us/developer/docs/apexcode/index_Left.htm#StartTopic=Content%2Fapex_classes_email_outbound_single.htm
That worked, but it's not what i thought it was. I'm looking for an example that sends an email to a activity creator once the activty has been completed.
Also an example of a trigger that will send an email to a manager if an opportunity has does not have an activity after a 24 hour period.
Do you know where I can find sample codes that I could plug into salesforce? or a guide to instruct how to create triggers with some tutorials. I need to learn how to create triggers for various objects.
I used a PDF they had in their documentation website to create my first few triggers.
http://wiki.developerforce.com/index.php/Documentation
It looks like they have replaced it with a new site with community submitted examples at http://developer.force.com/cookbook