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MiguelGuerreiroMiguelGuerreiro 

email 2 case question

Hello,

Emails going to a scanned mailbox but where the email address is in CC (and not in TO field) are still going to the "default" assignemnt rule. Is there a workaround for this?

Is there a new version of email2case that fixes this?

Thanks,

Miguel Guerreiro
DarkGuideDarkGuide
Hiya, I've got exactly the same issue there with cases being CC'd joining the wrong queue... did you ever get a solution for this???
saariko.ax241saariko.ax241
Sadly I think E2C isn't developed anymore.

It's such an imprtant part of SF, I can't understand it.