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arasu
Why does my PRM user cannot edit the Accounts inspite of having View and Edit permission?
Hi,
We have Silver partner license for PRM. After enabling an account as "Partner" , I activated a PRM user by clicking the "Enable Partner Portal Login" button in the contact detail page for the same account. But although the user can view the account information in PRM portal, he does have the edit privileges to edit the account until I manually enable Account Sharing for the user by clicking the sharing button with read-write option.
I verified his PRM profile and the Account object DO HAVE read and edit permissions. Then why does the PRM user does not have edit privilege to the Account that is enabled as a partner?
For e.g: Account "Starbucks" is enabled as Partner and User John is a contact who is activated with "Enable Partner Portal Login" for Starbucks account. When John logs in to PRM, he can view Starbucks details and also see the edit button, but when he clicks the edit button, it throws the typical "Does not have necessary privilege to edit " message.
Appreciate all your feedbacks to this problem.
Thanks and regards,
Ambili
Ambili
Also, please post future PRM questions to the Partner Relationship Management discussion group.