Apex Code Development You need to sign in to do that
Don't have an account?
PDXMarinerFan Case Contact Email and Phone Number
Has anyone run across this:
- Person Accounts enabled
- Case Created via API associated with a Person Account, not a Contact record.
- Contact Email and Phone Number is not populated automatically.
The Case Contact Email and Phone is populated as expected when creating the Case manually, but appears not when creating from API.
- Person Accounts enabled
- Case Created via API associated with a Person Account, not a Contact record.
- Contact Email and Phone Number is not populated automatically.
The Case Contact Email and Phone is populated as expected when creating the Case manually, but appears not when creating from API.
werewolfVia the API, are you setting the Account field to the person account or the Contact field? You should probably set both. That's what happens if you set the person account manually and it works.