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l00p3y Reporting on Case Comments
Has anyone else noticed any problem reporting on case comments since the 07 Release?
1. When you delete a comment it still shows up on a report.
2. We are unable to pull reports by comments created date or last modified. The reports are skewed.
It seems you have found a bug. The deleted comment should not show up in the report - we will fix this in an upcoming patch.
I don't understand point 2. I can report on comment date and group by that date or filter by that date. Please provide more information.
Hi
I am not sure if its a bug; does this relate to Field History been trapped in Salesforce.com and thats where the data is coming from
Abhay