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Meiko Updating based on email
Situation: User has already been to our website and filled out the web2lead form - so there are in sfdc now. Months later we run a campaign (an ad) and that same user clicks through the ad to our landing page. Typically we have the user fill out a form to access a white paper - but, if that user is already in sfdc, I don't want to create a duplicate record. Therefore, I want to give the user the opportunity to just enter their email address if they have previously filled out a form on our website. Once they enter their email address, I would like to find it in sfdc and append the campaignid to that record so we can report on it. Is this possible?
Thanks!