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Chris987654321Chris987654321 

Sending an email when a Web to Lead comes in

 I am trying to have Salesforce send an email when a new Lead is created through a Web To Lead form. I have tried doing this using a Workflow and a Trigger. Either way, the email is never sent. If I create a Lead manually, the email is sent.

 

Is there something about Web To Lead functionality that inhibits sending emails via Workflows and Triggers? Any help would be appreciated.

SennahSennah

What about

"Setup" -> "Customize" -> "Leads" -> "Auto response rules"?

Chris987654321Chris987654321

There is one more requirement that I didn't specify. It seems that the auto-response will email the person who filled out the web to lead form. I needed to send a sepcific email to a different email address.

 

I am sending an email to another application which handles our leads (we don't use SF for leads yet). So, I need to send an email to someone other than the person who fills out the lead form.

werewolfwerewolf
kalyani pinnaka 4kalyani pinnaka 4
Did you find the solution sending an email when lead is created and rejected to create