function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
melfmelf 

Can Cases attach to Accounts and Contact from converted Leads?

I am associating Cases to Leads using a custom look up field.  When I convert a Lead the Cases do not show up on the Account or Contact related list for Cases.  I know that all open and closed activities, and notes and attachments show on converted Accounts and Contacts.  Is there any way to make this Cases show up as well?

SurekaSureka

Hi,

 

Since you are associating through a look up field, I don't think this can be done by standard functionality.You can try with the trigger on LeadConvert.

 

Thanks