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sf_davesf_dave 

Web-to-Lead During Salesforce Maintenance?

Hi All,

We are considering rolling our web page's registration process into web-to-lead, however I'm curious what happens with web-to-lead during scheduled Salesforce maintenance, or, unscheduled down times?

Are these leads queued to a different server or somehow stored and held until the system is back online or are they just lost?

Any insight as to how this is handled would be appreciated!

Thanks,
-Dave
SuperfellSuperfell
They are queued on the WWW servers until the relevant instances are available. In the unlikely event that the WWW servers are down, then the W2L requests are going to fail with a can't connect or similar error.
sf_davesf_dave
Thanks for the reply Simon, that is very insightful.

Do you know if there is any status report for the WWW servers like there is for the NA servers?
http://trust.salesforce.com/trust/status/

I need to prove that SF is a reliable enough to handle capturing our registrations to the executives here, and these reports are very helpful.

Thanks,
-Dave
Parag SevraParag Sevra
Hi,
 
 Email-to-X and Web-to-X will be queued and then processed once the maintenance is complete.
 
Regards,
Parag Harji Sevra