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erikseoguyerikseoguy 

Attempting to hide Google Lead Source Note

We are attempting to hide the Google activity history update note from all but administrators in our system.
 
This is the comment under the lead source/task detail section that indicates "tracking provided by salesforce and google adwords". 
 
We currently hide the lead source field from sales phone reps. 
The Google populates a comment that they are able to see.
However, we can't eliminate the activity history view as the use this for notes.
 
We are just seeking advice and direction.  Could this be a workflow element we can change?
 
Thanks!
ksks
I dont know of a way to remove the Website tracking (Lead Source Details) activity record.  However, I can tell you that the activity record is created at the same time the Lead Source field is auto-populated with website tracking information, which is approx 5 minutes after the lead submission from your website.

More detail on Lead Source field population and Lead Source Details activity record can be found here:
http://blogs.salesforce.com/adwords/2007/01/new_feature_upd.html


Message Edited by ks on 10-17-2007 05:06 PM