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OptimusPrime Deleting related tasks when deleting a case? Anyone!
Hello.
I am trying to find a solution to deleting all related tasks of a case when the case is closed. I know a solution to this can be easily done with triggers, but in the real world (in Enterprise edition) triggers do not exists.
I would try to do this in a S-Control but i would have to create the same close page as the default provided by saleforce. It is just not feasible.
So, does anyone know how I can look up all related tasks to a case after the case has been close and delete (or set status to complete) of these tasks.
Thanks
I am trying to find a solution to deleting all related tasks of a case when the case is closed. I know a solution to this can be easily done with triggers, but in the real world (in Enterprise edition) triggers do not exists.
I would try to do this in a S-Control but i would have to create the same close page as the default provided by saleforce. It is just not feasible.
So, does anyone know how I can look up all related tasks to a case after the case has been close and delete (or set status to complete) of these tasks.
Thanks