function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
chenchen 

com.sforce.mail.EmailService loaded as a timer service. load forever

Hi All,

when I run the java -jar Email2Case.jar sfdcConfig.txt log4j.properties
It stop  at  com.sforce.mail.EmailService  loaded as a timer service.
But there is no error message.  I wonder if you know what is the problem?

The server is an  windows 2003 small business server.

Thanks a lot !



werewolfwerewolf
How often did you configure it to ping your mail server?  It is supposed to be a timer service, and it pings your mail server every x minutes depending on what you set up in email2case.txt.
chenchen
 Hi,

Thank you very much for your reply. Sorry I was distracted and didn't reply you right away.
The setting in the mail2case is
<interval>10</interval>

Do you think that need to be changed?

Thank you!
werewolfwerewolf
Well at least for testing purposes set it to 1 so it'll ping every minute.
chenchen
 Hi werewolf,

Thank you for your reply :).  I changed the interval to be 1, it jstill just stop at the "com.sforce.mail.EmailService loaded as a timer service". Any idea? Thanks!
Nikolaj L PNikolaj L P
Anyone who solved this?