+ Start a Discussion
MiguelGuerreiroMiguelGuerreiro 

case validation rule

Hello!

I have a question here that I could not solve with a simple validation rule:

I have a picklist field and a text field. I want to stop users (customer portal users) from creating cases when this condition/formula is not true:

IF picklist value contains text value = true

Is it possible?


werewolfwerewolf
No, picklists don't work that way.  You can only match on exact values there -- you can use the ISPICKVAL function to match on them.
MiguelGuerreiroMiguelGuerreiro
Would it be possible to do it with APEX code? some kind of before insert trigger?

werewolfwerewolf
Yes, you can do that with an Apex trigger, just throw a ValidationException when your criteria are met.
MiguelGuerreiroMiguelGuerreiro
Thank you! Now I just need some Apex code injection :-)