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Feasible Approach for a Use Case!
Hi,
I wanted some help in deciding what would be a best optimal solution for a use case i am trying to accomplish.
Here it goes:
I have a Custom object, which has two Custom fields namely Category , which is of type Picklist(Multi-select) and a User Lookup field named PMM Owner.
Based on the category value, i have to assign different users to the PMM Owner value. An immediate solution that striked my mind was having "Assignment Rules". But, we do not have Assignment Rules for Custom Objects.
The Other idea was to have a workflow rule setup. But, this would require lot of workflows to be setup and this approach sounds redundant.
Example:
Under Category, assume we have following options:
Group1
Group2
Group3
:
:
Group10
Assume that i have 10 users for for above groups.
This requires to have 10 workflows to be created. i wanted to know if there is any other way we could accomplish this task?
Any idea/help on this is highly appreciated!
Thanks,
Sales4ce
Hi,
Regarding the requirement above, the solution I would suggest is to implement the below reuirement using the Apex code and change the Owner instead of creating many workflows .