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nishanth0208nishanth0208 

Is there a way to capture 'comment' field value from Approval Process?

hi,

 

   i need to capture the comments that approver gives while approving/rejecting a record. I need to use this field value in a  template and send it to some other user. 

 

                  Can any one gimme merger field syntax to use it in mail template???

 

 

     Thanks in Advance,

nishanth.

SurekaSureka

Hi,

 

You can try with the below workaround, If that works for you.

 

Create a custom "Comments" field and add it to the Approval Page layout.

 

In the corresponding Approval related lists - remove the standard comments column and this custom column.

 

By doing so, you can capture the comments in your custom field and make use in the Email templates.

 

But the problem is, the standard Comments field will still appear in the read only mode.

 

Thanks