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patstreampatstream 

Data Loader won't accept login password

Downloaded Data Loader today.  Getting the following message when logging in:

 

"Error logging in to Salesforce.  Please check your username and password."

 

I've reset password and token key a few times.  I've included token in password as instructed.

 

Still getting error.  

 

Does any one else have ideas as to why Data Loader will not accept my password?  Thank you for your assistance.

SuperfellSuperfell
look at login history in the setup tab, that might give you more clues.
a.schaefera.schaefer
Also worth checking: are you trying to connect to a Sandbox or Production environment: settings > server host
I fell into that trap a couple of times..

- A
patstreampatstream
Thanks for the support.  I figured things out.  It was that I needed to reset the token key.