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Sadmin Gettimg email responses and based on the response field update
Hi ,
We have a requirement like ,An object is having a status filed which is having values like submitted,Approved,rejected.
Whenever a record of that object is creating, an automatic mail should trigger to the record owner.
When the record owner replies with Approved or rejected. Then status in the record should change to the same.
I tried to use the workflow approvals for this. But it will not trigger automattivally.User need to submit it.
In this also when i i tried to reply the mail as approved ,Approval action is not happening? What could be the reason?
If anybody worked on this issue please suggest the solution.
We have a requirement like ,An object is having a status filed which is having values like submitted,Approved,rejected.
Whenever a record of that object is creating, an automatic mail should trigger to the record owner.
When the record owner replies with Approved or rejected. Then status in the record should change to the same.
I tried to use the workflow approvals for this. But it will not trigger automattivally.User need to submit it.
In this also when i i tried to reply the mail as approved ,Approval action is not happening? What could be the reason?
If anybody worked on this issue please suggest the solution.
Check the "Enable Email Approval Response".
Once you do this, you can approve/reject the approval request via email.
In your approval process, you can then take other actions (other emails, field updates etc)
Hope this helps..
Raja
I have done that also. Still I am not able to approve through email reply.