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Formula for Default Picklist Value
This seems like it should be simple, but I just can't find it. I would like to change the default master picklist value on an existing field to a formula that looks at the Business Unit field in the User profile. I can write the formula ... I just can't find where to do that. I have looked at the field within the Case Record Type and within the Case Fields and the only default option is a drop down of all the picklist values --- nowhere to write a formula.
I know that I could create a new Record Type for a specific group and then give that record type to different profiles ... but with a go-zillion profiles in our org and multiple picklist options ... that wouldn't be worth the work.
Is there a way that I can determine the default picklist value on an existing custom field via formula? If so, can someone send me the steps? Thanks!
Consider the following when defining dependent picklists:
I understand the concept that dependent fields can't have defaults, because defaults calculate at record creation. However, this field is neither a controlling nor a dependent picklist --- it is simply the "Submitter Role" field. We would like to default that field based on a different field in the User Profile, which will not change.
Is this possible, or not? If so, where? I know that text fields can have defaults calculated by formula --- can picklists?