function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
gerwingerwin 

Problem with FNA (find nearby accounts app)

Hi there,

 

I installed this app (FNA 1.5) into our sandbox but im getting an error while trying to map a account.

I always get the same error "problem with address" While the shipping address i use is correct. I copied-paste the shipping address in google maps and it does find the location. Underneath some screenshots for explanation. Hope somebody can help me.

 



Visit Address is Shipping Address.

 

Trying to map the account with the find nearby accounts custom link...then getting the following error.

 

 

 

 

When i click ok..it does show the map but i didn't map the account.

 

 

 

Thank in advance

KL88KL88

I used to have the same problem with several accounts.

You have to modify the Apex classes FNA BulkCon, FNA MapCon and Mappable. The actual code only verifies wether the state is set or not. If the state isn't set, the message will pop up. This would work fine for amercan accounts where you always fill the state field, but not for european etc.

dmelshdmelsh

How do I update the APEX classes for this app?  I went into App Setup-Develop-Apex Classes and found FindNearbyMap, but did not see any of the specifc APEX classes that you listed that should be updated.