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jjjjjjjjjjjjjjj Approval Processes
Hi ,
We have a requirement where
the first level approval should take place by choosing a user manually - this works fine.
the first level approval should take place by choosing a user manually - this works fine.
Now the user should be able to decide if he wants to send the case for second level approval or not ,
If yes , he should be able to send the case for second level approval ... if no then the case should not be
sent for second level approval .
If yes , he should be able to send the case for second level approval ... if no then the case should not be
sent for second level approval .
As of now i have created two approval steps where the user can select the approver manually but is there any
better way to do this.
better way to do this.
Any help in this regard will be appreciated.
Have you considered using optional steps in the Approval process? You could use a boolean to determine if the second step you discuss is required or not.
This solution assumes that either the user or the first approver would set the boolean. I haven't tried this, but it sounds good, doesn't it?
Hope this helps.
Hi,
You said that the first level approval take place by choosing a user manually - this works fine.
please let me know the steps you have followed for this..