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CRMUser23
Change Owner function on Case
The Change owner button/clickon is behaving like "edit" and checking validation rules for status etc., I never had an issue with changing the ownership without triggering the validation rules until today.
The inline editing for org is currently off, can't figure out why the "Change" owner behavior changed suddenly.
Any thoughts? Do I need to check something?
rockchick322004
This behavior was changed as part of the Winter '08 release. Customers requested that we support validation rules for Change Owner functionality. In Winter '08 we now run validation rules when you change ownership for a single record (via the Change Owner link on the detail page). In a future release we will support running validation rules on mass changes to owner as well.
CRMUser23
Thankyou. It was a big help to know.