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jjjjjjjjjjjjjjj Setting default views
Hi ,
We have a requirement where one particular view should appear as the default view in "cases" after logging into the application. I find the views are arranged alphabetically . where can the default view be set ? Or is it a limitation in salesforce.
Please suggest.
Unfortunately there isn't a default view capability in Salesforce, and the views do sort alphabetically as you indicated. The 2 options would be to put a "*" in front of the view you want at the top (or any non alpha character to force it to sort to the top). The other option is a hyperlink that can be placed on the sidebar as a link. You can call a specific view by referencing the ID of the view. Here's a sample URL that will display a specific view for the Case object.
https://na1.salesforce.com/500?fcf=00B30000005FLXd